CourtSync is a user-friendly platform designed to simplify access to public recreation spaces. With CourtSync, users can easily find, book, and check the availability of courts and facilities at local parks and recreation centers. The platform also offers detailed information on facility hours, a map to help you navigate to your chosen location, and a profile feature that connects you with others who share your interests, making it easier to meet new people and enjoy these activities together. Whether you're looking for a tennis court, basketball gym, or any other recreational space, CourtSync has you covered.
RESEARCH
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User Survey
Explore why people use recreational areas and the pain points the users encounter in the process.
User Interviews
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🔍 We conducted a google forms survey (~30)
asking students, athletes, and other individuals who frequent public recreation areas their experience.
🎯 The majority of our survey takers interacted with the athletic amenities of public parks such as tennis courts and sports fields. Leading us to narrow our scope to public sports facilities.
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🎤 5 user interviews were conducted with athletes and college students.The focus was to learn more about their struggles with public sports facilities.
⬇️ Here are some testimonials that stood out to us.
IDEATION
Affinity Mapping
User Persona
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Journey Map
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Divergent + Convergent Thinking
🔑 To better organize our data and understand our users, we created an affinity map of the key insights from the user surveys and interviews.
👤 Using the affinity map as a guide, we create a user persona to create a target for CourtSync.
🗺️ Following the user persona, we created a journey map that helped us better empathize with our users.
🧠 Before deciding on CourtSync, we went through a series of divergent brainstroming and convergent thinking through a weighted matrix to ensure the best solution for our users.
➡️ In order to come up with the most optimal product, we conducted a analysis of an existing platform that strives to target a similar HMW statement.
Prototyping
🎯 Narrowing down the product requirements
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Lo-fi Sketching
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Mid-fi Wireframing
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Mockups